Senior Property Manager
POSITION: Senior Property Manager
REPORTING TO: Vice President, Real Estate
LOCATION: Toronto, Ontario
The Senior Property Manager, reporting to the Vice President, Real Estate, ensures that assigned retail properties and office buildings are operated and maintained in a cost-effective, safe and efficient manner. The incumbent is accountable for the financial and operational performance of a large and / or complex group of properties typically totaling in excess of 850,000 square feet within a region and acts as a primary day to day contact with the tenant. In addition, the Senior Property Manager will be responsible for maintaining and enhancing tenant relationship.
Performs financial control activities including the development of annual operating budgets, performing monthly budget analyses and re-forecasting allocations as necessary, 100% rent collection and meeting annual targets.
Liaises with leasing, legal and construction in the overall management of the properties as needed
Liaises with the tenants on day-to-day property management issues.
Develops and maintains preventative and corrective maintenance schedules; and oversees maintenance activities.
Meets provincial/federal/municipal legislations and standards with respect to employment standards, human rights, employment equity, health and safety, environmental, etc.
Manages sub contractor activities for goods and services including preparation of tender documents, tender and bid analyses, negotiating best possible terms and preparing contract documents and monitoring sub-contractor performance as per process and procedures.
Supervises Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance.
Oversees the portfolio including the prioritization of departmental tasks/ deadlines and balances Team Member workloads.
Prepares strategic analysis of properties considering financial indicators, market analysis and long term project plans.
Monitors service level request from tenants and ensures that they are within the scope of the leases.
Responds to Tenant billings and notification.
Approves and authorizes the rent rolls.
Provides recommendations of account write offs for senior management for approval.
Preparation of short term leases for temporary tenants and kiosks.
Perform Annual Building Inspection (ABI) activities.
Monitor Tenant Service work activities.
Ensure effective marketing and promotional activities are executed in properties where applicable.
Performs other duties, as assigned.
5 to 10 years experience in a property management environment with a thorough knowledge of retail/commercial environment, technical, financial, leasing and administrative functions.
Managing and motivating functional teams.
Exceptional leadership qualities including ability to lead, motivate and coach staff
Ability to work under limited supervision within tight deadlines in a fast paced environment
Highly motivated and success driven
Excellent time management skills and ability to manage conflicting priorities
Excellent communications skills, including effective presentation skills
Certified Facility Manager (CFM), Certified Property Manager (CPM), Facility Management Administrator (FMA), Real Property Administrator (RPA), Certified Shopping Center Manager (CSM), Accredited Shopping Center Manager (ASM).