Regional Property Manager

POSITION:                 Regional Property Manager

 

REPORTING TO:       Senior Director, Property Management

 

LOCATION:                Calgary, Alberta

 

 

Responsibilities:

  • Oversee day to day management of the properties.

  • Ensure excellent resident relations through personal contact and excellent customer service.

  • Supervise all property staff to ensure high standards are maintained in accordance with established policies.

  • Interact and effectively communicate directly with owner representatives on financial performance, property operations, staffing and resident relations.

  • Recommend rental policy for residential suites, guest suites, laundry facilities, roof top and other revenues.

  • Oversee monthly market surveys and have a thorough understanding of competition and current market conditions.

  • Responsible for building revenue and expenses including operating within an approved budget; analyzing monthly financial statements and preparation of monthly management reports and submitting accruals for yearend financials.

  • Preparation of annual revenue, expense and capital budgets.

  • Responsible for prudent purchasing practices in accordance with company policy and client agreements.

  • Monitors collection of rental payments, undertakes arrears collection, negotiations, eviction proceedings, maintains liaison with lawyers, collection agencies etc. to ensure proper collection of account receivables.

  • Approve or decline resident applications based on background and credit checks.  Approves completed lease documents for execution.

  • Oversee the lease renewal process, approving renewal amounts within budget parameters, and approval of any non-renewal notices to be issued.

  • In collaboration with the Technical Services team, makes recommendations and oversees execution of capital projects and preventative maintenance program for plant and equipment; develops and directs implementation of improvements; obtains prices, secures and monitors maintenance/service contracts to ensure cost effective operations; conducts inspections of the properties assigned.

  • Ensure efficient operation, maintenance and repair of properties including compliance with government regulations, achievement of maintenance/life safety standards and sourcing cost effective ways to operate.

  • Supervise and/or develop appropriate operating procedures for the properties ensuring legislative or regulatory requirements are adhered to and emergency response procedures are regularly updated.

  • Embrace and pro-actively support the company’s culture of environmental sustainability, and corporate and social responsibility.

  • Responsible for knowledge of and adherence to the residential tenancy act in all jurisdictions of the portfolio.

  • After hours availability in case of emergencies at the properties as a secondary responder.

  • Other duties as required and assigned

Qualifications:

  • Experience - Minimum 5 years property management experience in residential portfolios

  • Education - preference to post secondary in real estate and/or CPM designation.  Licensed as a Property Manager through RECA.

  • Relationship/Leadership Skills - Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, residents and the public; able to partner with clients to meet client needs; self-motivated, professional and flexible; able to motivate, empower and coach/counsel staff in the achievement of performance goals.

  • Organizational/Multi-Task Skills - Able to allocate one's time effectively, work under pressure and manage tight deadlines; able to handle multiple demands and competing priorities,  adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon timeframes; detail oriented.

  • Decision Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.

  • Computer Skills – Advanced knowledge of Word, Excel, Microsoft Office, e-mail and working knowledge of Yardi accounting system beneficial.

  • Able to travel by air, have access to a vehicle at all times and possess valid driver’s license

Tell: +1 416-934-5018

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